FAQs
hold the vision and trust the process.
Questions & Answers
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AN E-DESIGN EXPLAINED
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E-design is an interior design service that is completed remotely, which means I can provide this service no matter your location. It provides an affordable and hands-on approach for clients that enjoy the process of making a house into a home at their own pace and budget requirements.
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WHAT DOES AN E-DESIGN SERVICE ENTAIL?
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A Zoom meeting is scheduled. In advance of the zoom meeting, you send a video and images of the area(s) you would like advice on, along with measurements, via Whatsapp. On Zoom we work through my questionnaire and discuss in as much detail as possible what the requirements are.
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WHAT IS THE TURNAROUND TIME FOLLOWING A CONSULTATION?
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Turnaround times vary because of client loads, package types, and services. However, my goal is always to have your design in your inbox within 14 working days.
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WHICH PACKAGE IS FOR ME?
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Read the description of each service carefully and give me a call if still unsure!
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WHAT ONLINE RETAILERS DO YOU USE?
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I use all the high street stores and if I feel the fit is suitable I will use one of my direct suppliers. My main focus is keeping it affordable but without compromising style.
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DO YOU OFFER A FULL PROJECT MANAGEMENT SERVICE?
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Yes! This is something that can be agreed upon from the outset or once you receive the product board designs you can decide if you would like me to take the project further.
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WHAT STYLE DO YOU USE?
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Your style! I design rooms based on individual clients' styles. In our consultation, I ask particular questions to tease out ‘your style’. My style is no good to you if it's not ‘your style’. I work with ‘your style’ to create your dream room. Everyone's style is not the same, but everyone's style can be stylish when carefully selected items are used.
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How It Works
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Choose the package relevant to you, if you are unsure just give me a call.
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Once your purchase is complete, I will contact you within 24 hours to schedule our consultation. I will advise you on this call what is required from you (home visit V’s zoom call).
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At our consultation (relevant to both home and virtual) we discuss needs, likes, dislikes, I tease out your style and marry up our ideas until we are both happy with the assessment and the budget. We leave the consultation knowing what I am designing and sourcing.
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2-3 weeks post consultation you will receive the design via email. A PDF explaining the room design along with shoppable links to the items suggested.
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You own the design - you have all the information at hand and are free to carry out the project at your own pace. Alternatively you are also free to contact me for information on taking the project to the next stage.
Terms & Conditions
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For all design packages/services, you have 30 days for follow-up questions and to request an amendment to the products suggested (up to 3 items).
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No new services/products can be added to your design under these parameters. If you need to add a product there is a 25eur fee per item.
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All communications will take place via email, phone or WhatsApp during business hours. However, I can schedule virtual consultations outside of normal business hours.
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Carrying out your design after supply of the product board poses inherent risks such as out-of-stock items, measurement discrepancies, and fabric/tone discrepancies. Simply Divine Interiors is not responsible for exact item description/measurements. Please double-check items before you order!
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Client designs and testimonials are shared via social media/website platforms. If you would like to keep your process private, please let me know.
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There is a non-refundable 50% fee if you'd like to cancel your design service prior to the date. When you receive the design it is non-refundable.
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By purchasing a design package you agree to the terms and conditions of Simply Divine Interiors.
If you have any additional questions or comments please contact me by phone or email.
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